Track order
Find your eSIM order.
Enter the order ID and billing email from checkout. That is all this page needs.
Order ID
Billing email
Order ID first. Check the confirmation email.
No parcel number needed for a digital eSIM.
Billing email second. Use your checkout email.
Email missing? Travel Desk can help.
Order lookup
Order ID and billing email.
Use the details from your confirmation email. Digital eSIM orders do not need a parcel or courier number.
After payment
Setup details are sent digitally once the order is processed. Check your inbox and spam folder before contacting support.