SimCorner vs Simify: the price gap is bigger than either of them says

At a glance

Price, which is the whole reason most people search this

Ten gigabytes over thirty days, in Australian dollars. We have put ourselves in the table because leaving ourselves out of a competitor comparison would be the exact kind of thing we are criticising.

Our own prices move more often than theirs, so rather than print a number that goes stale we have linked the live page for each destination. Europe is the one where we are not the cheapest of the three.

The pattern is stark. SimCorner is cheaper than Simify on every destination except Global, where the two are within a dollar of each other.

The Thailand line is the one worth sitting with. A$14 against A$49 for the same amount of data over the same period. That is not a positioning difference, it is a factor of three and a half.

Where Simify’s flat rate genuinely wins

We promised this in the meta description, so here it is properly rather than as a token paragraph.

On expensive and obscure destinations. Flat pricing means you pay the Thailand price everywhere. That is terrible value in Thailand and quite good value in the places where wholesale data is expensive and everyone else’s price jumps. Simify’s Global plan at A$49 undercuts SimCorner’s at A$50, and if your itinerary crosses several regions, one flat plan can beat stitching together three regional ones.

On not having to think. There is a real cost to comparison shopping, and some people will happily pay a premium to buy the same thing every trip and never check. Simify’s model is built for that customer and it serves them honestly.

On the throttled speed. If you buy unlimited, Simify throttles you to around 3 Mbps. SimCorner’s Europe Unlimited plan throttles to 128 kbps. We will come back to that because it is the single biggest specification gap between them.

On having one refund policy that was actually written for eSIMs. Simify’s help centre policy is the better document of the four we read across the two companies. It just is not the only document they publish.

The throttle, where the numbers are not close

Both companies sell unlimited plans. Neither is unlimited, which is normal. What is not normal is the size of the gap between them.

SimCorner’s Europe Unlimited eSIM, from their own comparison table:

“3GB/day (5G/4G), then unlimited @128kbps”

Simify’s help centre:

“Once you use around 1-1.5GB of high-speed data within a single day, your connection may slow down for the rest of that day. This is called throttling. When throttled, your speed is reduced to around 3 Mbps.”

So SimCorner gives you twice to three times the daily high speed allowance, and then drops you to a speed that is roughly one twenty-third of Simify’s.

128 kbps will not run maps reliably. It is slower than a 1990s home connection. Three megabits will run maps, messaging, social and a video call.

Neither of these is a straightforward win. If you are a light user who never hits the cap, SimCorner’s bigger allowance is better. If you are a normal user who will hit it most days, Simify’s throttled speed is the one you will actually be living on, and 1 to 1.5GB is not a hard target to hit with maps and a couple of videos.

Two honest notes.

SimCorner markets hard on transparency here, with lines like “Be wary of advertisements claiming ‘unlimited data’ without addressing typical limits or throttling practices, as these may be misleading” and “No hidden throttling. No unexpected slowdowns.” We agree with the sentiment. The 128 kbps figure is published, which is more than most do. It is just a very low number to be publishing next to that copy.

Simify contradicts itself. One help article says unlimited plans have “no hard data cap” and that slowdowns come from “very high usage in a short time.” Another pins the trigger at 1 to 1.5GB a day. For most travellers, 1.5GB a day is not very high usage. Quote the second article, not the first.

Our international daily high-speed eSIM guide explains how daily allowances and reduced speeds work across plans.

Refunds, where both of them have a real problem

This is the part of the comparison that is worth more than the price table.

SimCorner’s refund policy never mentions eSIMs

Their published refund policy, in full, covers “Sim cards and/or Accessory”. The word eSIM does not appear once. It includes this:

“You are responsible for the cost of returning your faulty Sim Card.”

You cannot post an eSIM back. There is no digital goods clause, no carve-out, and no statement that eSIMs are exempt from the return obligation. For a business now selling mostly eSIMs, that is a live document that does not describe the thing being sold.

It also carries an explicit exclusion:

“SimCorner Pty Ltd will not provide a refund if the sim Card is not functional due to the handset you are using is locked or incompatible with the provider.”

And there is a second, more generous promise on the product pages that the policy page does not reference:

“We have a 100% Money Back Guarantee policy, which means that if you have a bad experience with one of our sim card and receive no value from it, we will provide you a refund. However, you MUST contact us whilst you are having the issue.”

Two instruments, two different triggers, neither pointing at the other. And a third window hides in the Terms of Service: seven days from receipt to give written notice, after which “the goods shall be deemed to be in all respects in accordance with the specified requirements.”

To SimCorner’s credit, their refund policy is the only one of the four that names the Australian Consumer Law, and it does so to grant a right rather than to limit one: “You will be are entitled to a Full refund for the Sim cards and/or Accessory purchased that is deemed faulty under Australian Consumer Law.” That is better than most of this category manages.

Simify publishes two refund policies that disagree

Policy A, on their Shopify policies page:

“Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.”

“To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.”

“To return your product, you should mail your product to: 302A/30 Innesdale Rd Wolli Creek, NSW 2205.”

“Only regular priced items may be refunded, unfortunately sale items cannot be refunded.”

Policy B, in their help centre:

“eSIMs are digital products and cannot be physically returned. There is no traditional ‘return’ process.”

“If your travel plans change and you no longer need your eSIM, you may qualify for a full refund if: The eSIM was purchased directly from the Simify website; The eSIM has not been activated; The purchase was made within the last 6 months (180 days).”

Policy B is a good document. It is written for the product, it is generous, and its conditions are reasonable.

The problem is that Policy A is also live, and the two disagree on three things that matter.

The window. Thirty days against one hundred and eighty. Buy in January for a July trip, cancel in March, and you are refundable under one policy and time-barred under the other. Nothing on either page says which governs.

Physical return. One says post it back to Wolli Creek at your own cost with return shipping deducted from your refund. The other says eSIMs cannot be returned and no return is required.

Sale items. Policy A excludes them outright. Policy B does not mention them. Simify runs seasonal offers, bundle deals, app-exclusive pricing, a first-purchase discount and a referral programme, so a large share of their orders are arguably sale items.

There is also a third intake route, a Google Form linked from their money back guarantee page, and a fourth document covering cancellations. Four paths, four sets of conditions.

To Simify’s credit, buried in Policy B is the single most traveller-friendly clause we found anywhere in this whole research project:

“If you are unable to contact us whilst abroad, try to take screenshots of the error and your APN settings so that we can assist you as soon as you return.”

Nearly everyone in this category, us included until we read that line, requires you to report the fault while it is happening. Which is a rule written for the company’s convenience, not the customer’s: the person most likely to need a refund is the person whose phone cannot get online, and telling them to contact you from the phone that does not work is not a policy, it is a shrug.

Simify is the only one that publishes a way out of that. They deserve the credit for it, and we are not going to bury it.

We have since put the same fallback in our own refund policy, in close to the same words. If your eSIM will not connect and you cannot reach us from the road, screenshot the error and your APN settings and send them to us when you get home, and we will work it out from there. You can read it on our refund policy.

That is what these comparisons ought to do every so often. Find the thing a competitor does better than you, say so, and then go and fix it, rather than writing around it and hoping nobody checks.

We have written SimCorner’s refund process up in detail in how a SimCorner refund works, and the underlying rights in travel eSIM refunds and Australian Consumer Law.

The governing law clause, which is the strangest thing in this comparison

SimCorner is unambiguous and it is the best in the category:

“This contract shall be governed by and construed in accordance with the law in effect in the State of Victoria and by entering into contract both parties are accepting the jurisdiction of the courts of the State of Victoria.”

They also state that nothing in their conditions is intended to exclude statutory obligations under the Goods Act 1958. Australian company, Australian law, Australian courts, and a dispute path that runs through Consumer Affairs Victoria. If you want an Australian legal relationship, SimCorner’s paperwork gives you one.

Simify’s Terms of Service, Section 18, reads:

“These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 715 South Curley St., Baltimore, Maryland 21224, United States.”

That is the unedited placeholder from Shopify’s sample terms template. A street address is not a body of law, so the clause does not do anything. The same text appears on a second page.

We are not suggesting Simify is trying to move your rights to Maryland. Nobody is. It is an unedited template on an Australian company’s live terms page, and it has been there long enough that both copies match.

What it means in practice for you: not much, because Australian consumer guarantees apply to services supplied to Australian consumers regardless of what the contract says, and a term cannot exclude them. What it tells you is something about how closely the paperwork has been read, on a site that also publishes two contradictory refund policies and still lists pre-rebrand email addresses.

Support

SimCorner advertises 24/7 support and makes a point of it being human: “24/7 Human Support — No bots. Real travel experts are available to help you around the clock.” No phone number is published anywhere on their site. No response time is committed to. They require you to contact them while the fault is live, from wifi.

Simify publishes “We are responsive between 10AM to 5PM.” No time zone. No days of the week. If you are in Rome trying to work out when someone will answer, that sentence does not help you. No phone number either.

On availability, SimCorner’s claim is much stronger. On what happens when you cannot reach anyone, Simify’s screenshot clause is the better piece of policy.

Which one for an Australian traveller

Choose SimCorner if price matters and you are going anywhere in Asia, you want an Australian company with Australian law and Australian courts on the contract, you want the Australian Consumer Law named in the refund policy, or you want round the clock support availability.

Choose Simify if you want one price and no decision, you are buying a global or multi-region plan, you would rather be throttled to 3 Mbps than 128 kbps, or you want the refund policy that was actually written for eSIMs, accepting that a second one contradicts it.

Choose neither if you want the destination pricing without the policy mess: one refund policy that names eSIMs, one published data allowance, an ABN on the page, a way to claim even if you could not reach anyone from the road, and someone in your time zone answering the email. That is what we are trying to be, and our destination pages show the current plans and prices.

Questions people actually ask

Is SimCorner or Simify cheaper?

SimCorner, on every destination we priced except Global, where they are within a dollar of each other. Simify charges a flat A$49 for 10GB over 30 days everywhere. SimCorner charges by destination, from A$14 in Thailand to A$50 on a global plan.

Are both companies Australian?

Yes. SimCorner Pty Ltd has published ABN 87 161 420 542 and has been trading since 2012. Simify trades as SimsDirect Pty Ltd, started in Sydney in 2018, and does not publish an ABN that we could find.

Which throttles you harder?

SimCorner gives a bigger daily allowance, 3GB a day on its Europe Unlimited plan, but then drops you to 128 kbps. Simify’s trigger is lower, around 1 to 1.5GB a day, but its throttled speed is around 3 Mbps. If you expect to hit the cap, Simify’s throttled speed is far more usable.

Does SimCorner’s refund policy cover eSIMs?

Their published refund policy does not mention eSIMs at all. It covers SIM cards and accessories and asks you to return the faulty item at your own cost. A separate and more generous money back guarantee appears on their product pages, and a 7 day notice window appears in their Terms of Service. The three do not cross-reference.

Why does Simify have two refund policies?

One is the Shopify policies page, which requires physical return in original packaging within 30 days and excludes sale items. The other is a help centre policy written for eSIMs, allowing 180 days for unactivated plans with no return required. Both are live and neither says which governs.

Do either offer phone support?

No. Neither publishes a phone number anywhere. SimCorner advertises 24/7 human chat and email. Simify publishes “responsive between 10AM to 5PM” without a time zone or days.

Can I hotspot on both?

Yes. SimCorner lists hotspot as uncapped at no extra cost on its Europe range. Simify publishes hotspot troubleshooting guides and states no cap or surcharge. On both, an iPhone hotspot problem is usually the Personal Hotspot APN field.

What happens if my eSIM does not work?

Both require you to contact them while you are still travelling, from wifi if your data is down. Simify additionally publishes a fallback: take screenshots of the error and your APN settings and contact them when you get home. That is the more forgiving of the two, and it was a good enough idea that we have adopted the same clause ourselves.

Sources

SimCorner pricing from their Australian store, and policy from their refund policy, Terms of Service, FAQ and product pages. Simify pricing from their Australian store, and policy from their refund policy, their help centre money back guarantee and refund policy, their money back guarantee page, their Terms of Service and their help centre articles on throttling and hotspot. Neither company publishes last-updated dates on any policy page, so all quotes are recorded as retrieved 17 to 20 August 2026. We re-check every price in this article monthly.

Written by Lachlan, who runs The SIM Shop from Brisbane and answers the support email himself.