Travel data, sorted before take-off. Browse destinations
No airport SIM queue. Install before you fly. How it works
Check your phone before you buy. eSIM compatibility
Contact

Need help with an eSIM?

Send us the details that matter and we'll work from there. Please do not share passport details, card numbers or passwords.

Good for Order number Phone model Destination

Before buying

Ask about compatibility, destination coverage, data amounts or activation timing before you choose a plan.

After ordering

Include your order number and the email address used at checkout so support can find the order quickly.

Email support

You can reach The SIM Shop at hello@thesimshop.com.au for plan, order or setup questions. Include your order number if you have one.

Send a message

    Avoid sharing passport details, card numbers or passwords through this form.

    Company details

    The SIM Shop is operated by The SIM Shop Pty Ltd. Australian Company Number 699 035 704.

    Your eSIM cart
    Your eSIM basket is empty.

    Tell us where you are going, or browse the trips people usually start with.

    Browse destinations
    Add order note
    Where to?