Buy before you fly, keep the setup email handy, then use steady Wi-Fi when you land to install and switch Mobile Data to your travel eSIM.
The short version: choose the plan, keep the email handy, connect to Wi-Fi when you land, activate the eSIM, then use it for mobile data overseas.
Search your destination, check your phone is eSIM-compatible and choose the data plan that suits your trip.
We'll send you an email that has your quick install button, QR code and manual setup details. Keep it ready for when you land.
Once you land, use steady airport Wi-Fi where possible. This gives your eSIM a cleaner local connection before you activate it.
Open our email on the phone you'll use overseas. Use the quick install if you can. If you need the QR code, scan it from another screen or press and hold it in the email to open it.
When you are overseas, choose the travel eSIM for Mobile Data. Turn Data Roaming on for that eSIM, and leave it off on your Australian SIM unless you want to use your usual roaming.
We send the quick install button, QR code and manual setup details to your checkout email.
Some plans start on installation. Others start when the eSIM first connects to a supported network.
If setup looks wrong, ask support before deleting an installed eSIM. Some eSIMs cannot be reused after removal.
Check the phone before checkout, keep the setup email until your trip is finished, and avoid deleting an installed eSIM unless support asks you to.
