In this guide 5 sections
One profile, one phone
Don’t install the same travel eSIM on two phones. Give each traveller a separate profile if both need independent data. A permitted hotspot can share one phone’s connection while the devices stay together; it doesn’t create a second installation.
The moment you take different trains
One person goes shopping while the other heads back to the hotel. If the hotspot phone goes shopping, the other traveller loses that connection. More gigabytes on the first phone won’t solve the separation.
For a Japan example, two 3GB/30-day fixed plans currently cost A$23.90 in total, with 3GB on each phone. One 5GB/30-day fixed plan is A$14.95 on one phone. The second option is cheaper, but has less total data and only shares a connection where the selected plan, network and devices permit hotspot. The allowances on two separate plans can’t be pooled.
Assign the emails before travelling
- Confirm each phone supports eSIM and is unlocked.
- Assign one order/profile to each named traveller. Keep the relevant setup email easy to find.
- After landing, connect to steady Wi-Fi and install each profile on its intended phone.
- Select each travel line for mobile data and follow that email’s roaming instruction. Keep automatic data switching off where available.
If the wrong person has already scanned a QR, stop and contact us with the order number and both phone models. Keep any installed profile in place. Don’t delete it or keep scanning the same code on the other phone.
When sharing is enough
A short tablet session beside the host phone can suit a hotspot. Two adults who will regularly split up need their own workable connection, whether that’s separate travel data, deliberate home-carrier roaming or reliable Wi-Fi at the place they’ll be. For laptop sharing, also read our background-data guide.
