We’ll email your setup details when your eSIM is ready. Save the email for your arrival.
Wait until you have landed before using Quick Install, scanning the QR code, entering the manual code or activating the eSIM.
After you land
Connect to Wi-Fi. Then install.
Join the airport’s passenger Wi-Fi and complete its sign-in screen. Open a webpage to check you’re connected.
Then open your SIM Shop setup email and follow the instructions to install and activate your eSIM.
Before you go onlineSelect your travel eSIM for mobile data and turn on Data Roaming for that eSIM. Keep data roaming off on your usual SIM.
Wi-Fi not working? Wait for hotel Wi-Fi or another steady, trusted connection before installing.
Phone checkYour phone comes first.
Check that your phone supports eSIM and is network unlocked before buying.
For the journey
Malaysia eSIM data for the journey
For Malaysia, check the selected plan against your whole route, especially if you combine Kuala Lumpur with Sabah or Sarawak in East Malaysia. A city stay and a trip between regions can involve quite different places to use your phone.
Messages and calls in apps use your data. Standard calls, SMS and a local number need a separate mobile service.
Compare the available plans
Choose a fixed data allowance for your trip. Compare the total data, validity and price, then check the selected plan’s coverage and start window.
Buy Malaysia eSIM data before you travel. Pick the data amount that fits your trip and save the setup email, but do not tap quick install, scan the QR code, enter the manual code or activate the eSIM before departure.
For Malaysia, check the selected plan against your whole route, especially if you combine Kuala Lumpur with Sabah or Sarawak in East Malaysia. A city stay and a trip between regions can involve quite different places to use your phone.
Check the network at your actual stops
Use the selected option’s network details to check your accommodation and planned day trips, including stops beyond the main cities. Do not assume reception experienced in Kuala Lumpur will be the same elsewhere. If a place or network is unclear, ask us before choosing. Keep your next arrival point, accommodation address and any onward flight confirmation available offline, so the first transfer does not depend on opening a new map or email.
These plans are data-only unless a product option says otherwise. They do not include a local phone number for standard calls or SMS. Check compatibility, coverage, validity and hotspot needs before purchase.
Recommended setup timing: buy before you fly, then install only after you land. Join the airport’s free passenger Wi-Fi where offered, complete its sign-in page and open a normal webpage to prove it works. If it is unavailable or unstable, wait for hotel Wi-Fi or another steady trusted connection. Open your SIM Shop setup email and install only when that Wi-Fi test works.
We will guide you through one quick check at a time without leaving this plan.
Phone check
Phone check
Which phone are you taking?
Choose the exact model. We will ask only the checks that model still needs.
eSIM
Popular:
Best on the phone you will travel with. iPhone and some browsers may only reveal the phone family.
No IMEI or EID number is needed here. Keep private device numbers private.
Phone check
One quick check at a time
CheckingChoose a phone model first.
Where was the phone bought?
On this phone, is there an Add eSIM option?
iPhone: Settings > Cellular, Mobile, Mobile Service or Mobile Data > Set Up Mobile or Add eSIM. Pixel: Settings > Network & internet > SIMs > Add SIM > Set up an eSIM. Galaxy: Settings > Connections > SIM manager > Add eSIM. Do not tap through or start setup before departure.
Can you find an EID in Settings?
iPhone: Settings > General > About. Pixel: Settings > About phone > SIM status. Galaxy: Settings > About phone > Status information. Seeing an EID can help, but it does not confirm compatibility on its own. Never type or send the number here.
Can this phone use another provider's SIM or eSIM?
This means it is not locked to one mobile provider. It is different from your screen passcode.
Model list + exceptionsWe check known support and important purchase-location differences.
No private device numbersWe do not ask for your IMEI, EID or personal phone data.