We’ll email your setup details when your eSIM is ready. Save the email for your arrival.
Wait until you have landed before using Quick Install, scanning the QR code, entering the manual code or activating the eSIM.
After you land
Connect to Wi-Fi. Then install.
Join the airport’s passenger Wi-Fi and complete its sign-in screen. Open a webpage to check you’re connected.
Then open your SIM Shop setup email and follow the instructions to install and activate your eSIM.
Before you go onlineSelect your travel eSIM for mobile data and turn on Data Roaming for that eSIM. Keep data roaming off on your usual SIM.
Wi-Fi not working? Wait for hotel Wi-Fi or another steady, trusted connection before installing.
Phone checkYour phone comes first.
Check that your phone supports eSIM and is network unlocked before buying.
For the journey
Austria eSIM data for the journey
Vienna, Salzburg and the lakes can fit into one Austrian holiday, but the final connection deserves a little planning. Keep train details alongside local bus or boat information, so your accommodation booking takes you to the right side of the lake.
Messages and calls in apps use your data. Standard calls, SMS and a local number need a separate mobile service.
Compare the available plans
Choose a fixed data allowance for your trip. Compare the total data, validity and price, then check the selected plan’s coverage and start window.
Buy Austria eSIM data before you travel. Pick the data amount that fits your trip and save the setup email, but do not tap quick install, scan the QR code, enter the manual code or activate the eSIM before departure.
Vienna, Salzburg and the lakes can fit into one Austrian holiday, but the final connection deserves a little planning. Keep train details alongside local bus or boat information, so your accommodation booking takes you to the right side of the lake.
Hallstatt has a boat connection
Hallstatt railway station is across the lake from the village, with a ferry linking it to the centre. Check the boat timetable as part of the rail journey and save the return connection before your visit. Allow for the crossing between stepping off the train and starting your village visit.
Continuing towards the Alps
For Salzburg or Innsbruck, use ÖBB’s current timetable to check the whole journey from your arrival airport or previous stay. Save the rail booking and local transfer instructions offline. For an Alpine stay, check the selected plan’s network at your accommodation rather than assuming reception will match your time in Vienna.
These plans are data-only unless a product option says otherwise. They do not include a local phone number for standard calls or SMS. Check compatibility, coverage, validity and hotspot needs before purchase.
Recommended setup timing: buy before you fly, then install only after you land. Join the airport’s free passenger Wi-Fi where offered, complete its sign-in page and open a normal webpage to prove it works. If it is unavailable or unstable, wait for hotel Wi-Fi or another steady trusted connection. Open your SIM Shop setup email and install only when that Wi-Fi test works.
We will guide you through one quick check at a time without leaving this plan.
Phone check
Phone check
Which phone are you taking?
Choose the exact model. We will ask only the checks that model still needs.
eSIM
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Best on the phone you will travel with. iPhone and some browsers may only reveal the phone family.
No IMEI or EID number is needed here. Keep private device numbers private.
Phone check
One quick check at a time
CheckingChoose a phone model first.
Where was the phone bought?
On this phone, is there an Add eSIM option?
iPhone: Settings > Cellular, Mobile, Mobile Service or Mobile Data > Set Up Mobile or Add eSIM. Pixel: Settings > Network & internet > SIMs > Add SIM > Set up an eSIM. Galaxy: Settings > Connections > SIM manager > Add eSIM. Do not tap through or start setup before departure.
Can you find an EID in Settings?
iPhone: Settings > General > About. Pixel: Settings > About phone > SIM status. Galaxy: Settings > About phone > Status information. Seeing an EID can help, but it does not confirm compatibility on its own. Never type or send the number here.
Can this phone use another provider's SIM or eSIM?
This means it is not locked to one mobile provider. It is different from your screen passcode.
Model list + exceptionsWe check known support and important purchase-location differences.
No private device numbersWe do not ask for your IMEI, EID or personal phone data.