We’ll email your setup details when your eSIM is ready. Save the email for your arrival.
Wait until you have landed before using Quick Install, scanning the QR code, entering the manual code or activating the eSIM.
After you land
Connect to Wi-Fi. Then install.
Join the airport’s passenger Wi-Fi and complete its sign-in screen. Open a webpage to check you’re connected.
Then open your SIM Shop setup email and follow the instructions to install and activate your eSIM.
Before you go onlineSelect your travel eSIM for mobile data and turn on Data Roaming for that eSIM. Keep data roaming off on your usual SIM.
Wi-Fi not working? Wait for hotel Wi-Fi or another steady, trusted connection before installing.
Phone checkYour phone comes first.
Check that your phone supports eSIM and is network unlocked before buying.
For the journey
Italy eSIM data for the journey
A Rome, Florence and Venice itinerary often puts train bookings and accommodation messages on the same phone. Keep the exact station names and arrival instructions together, especially when the last leg involves a boat or a walk with luggage.
Messages and calls in apps use your data. Standard calls, SMS and a local number need a separate mobile service.
Compare the available plans
Choose a fixed data allowance for your trip. Compare the total data, validity and price, then check the selected plan’s coverage and start window.
Buy Italy eSIM data before you travel. Pick the data amount that fits your trip and save the setup email, but do not tap quick install, scan the QR code, enter the manual code or activate the eSIM before departure.
A Rome, Florence and Venice itinerary often puts train bookings and accommodation messages on the same phone. Keep the exact station names and arrival instructions together, especially when the last leg involves a boat or a walk with luggage.
Arriving in Venice
Venezia Santa Lucia brings you to Venice’s canals, while a booking to Venezia Mestre may need an onward train connection. Check your station on Venezia Unica, then match it to your accommodation’s arrival instructions. Save your accommodation’s recommended stop and walking directions so you are not relying on a fresh search at the station.
Beyond the city itinerary
If your trip continues by ferry, keep the operator’s ticket and terminal details alongside your rail bookings. Check the sailing for your actual travel date before committing to a tight connection. Choose your data and validity around the whole Italian trip, including travel days between stays.
These plans are data-only unless a product option says otherwise. They do not include a local phone number for standard calls or SMS. Check compatibility, coverage, validity and hotspot needs before purchase.
Recommended setup timing: buy before you fly, then install only after you land. Join the airport’s free passenger Wi-Fi where offered, complete its sign-in page and open a normal webpage to prove it works. If it is unavailable or unstable, wait for hotel Wi-Fi or another steady trusted connection. Open your SIM Shop setup email and install only when that Wi-Fi test works.
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Phone check
Phone check
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Choose the exact model. We will ask only the checks that model still needs.
eSIM
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Phone check
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CheckingChoose a phone model first.
Where was the phone bought?
On this phone, is there an Add eSIM option?
iPhone: Settings > Cellular, Mobile, Mobile Service or Mobile Data > Set Up Mobile or Add eSIM. Pixel: Settings > Network & internet > SIMs > Add SIM > Set up an eSIM. Galaxy: Settings > Connections > SIM manager > Add eSIM. Do not tap through or start setup before departure.
Can you find an EID in Settings?
iPhone: Settings > General > About. Pixel: Settings > About phone > SIM status. Galaxy: Settings > About phone > Status information. Seeing an EID can help, but it does not confirm compatibility on its own. Never type or send the number here.
Can this phone use another provider's SIM or eSIM?
This means it is not locked to one mobile provider. It is different from your screen passcode.
Model list + exceptionsWe check known support and important purchase-location differences.
No private device numbersWe do not ask for your IMEI, EID or personal phone data.